About me

Data-driven professional with a strong analytical mindset, passionate about leveraging AI, machine learning, and data analytics to uncover customer behavior patterns and market trends.

Experienced in KPI monitoring, business intelligence, and product analysis, with a track record of optimizing customer engagement and revenue growth through data-backed strategies. Skilled in SQL, Python, Power BI, and advanced statistical modeling to drive informed decision-making and business innovation.

What I'm doing

  • Performance Marketing icon

    Analysis/Marketing Analytics

    Implementing data-driven strategies to optimize marketing campaigns and maximize ROI.

  • Data Analytics icon

    Data Analytics/Data Visualization

    Analyzing data to uncover insights and trends that drive strategic decision-making.

  • Machine Learning icon

    Machine Learning

    Developing and applying algorithms that enable computers to learn and make predictions or decisions based on data.

Certifications

My Skills

BI & Visualization

  • Power BI
  • Looker Studio
  • Apache Superset
  • Flourish Studio
  • Tableau

Programming

  • Python (Pandas, Regex, Streamlit)
  • SQL
  • R Studio

Machine Learning

  • Linear/Logistic Regression
  • K-Means Clustering
  • Decision Trees

AI & NLP

  • OpenAI API
  • Text Embeddings
  • Fuzzy Matching Algorithms

Data Processing

  • Excel (Advanced)
  • ETL Pipelines
  • Google Sheets API

Other Tools

  • QGIS
  • Figma
  • Jira
  • Mixpanel
  • HubSpot
  • Canva
  • Semrush
  • SPSS
  • Atlas.ti

Resume

Education

  1. Institute of Business Administration Karachi (IBA)

    2020 — 2024 CGPA: 3.57

    Courses: • Digital Marketing, • Analytical Approach to Marketing Decisions, • Introduction to Marketing Analytics

    • Data Manipulation and Visualization • Method in Business Research • Essential Software • Method in Business Research • Marketing Issues in Pakistan • Data Analytics for Economist • GIS and Mapping for planning, Design, and Development.

Experience

  1. Business & Growth Specialist

    CareCloud

    Sep 2025 — Present

    • Implemented a Project Management Dashboard using Trickle AI and the Google Sheets API, enabling stakeholders to monitor 20+ AI projects in real time.

    • Analyzed claim rejection data using Python, reducing first-time rejections from 8% to below 3%.

    • Designing a Streamlit analytics dashboard to identify high-risk CPT–modifier combinations, aiming to reduce recurring denials from 6% to 2%.

    • Deployed a Power BI dashboard to automate manual entry tracking across 5+ functions.

  2. Product Analyst

    Meri Sehat

    Sep 2024 — Sep 2025

    • Developed and maintained a daily tracking system for 20+ KPIs using Excel and Google Sheets, improving data accuracy by 30% and reducing reporting time from 4 hours to 1.

    • Streamlined data collection with templates and automated formulas, tracking 100,000+ patient interactions monthly at 99.9% accuracy, generating insights for product improvements.

    • Authored 100+ PRDs for patient-centric app features such as appointment scheduling and prescription management, reducing development revision cycles and improving efficiency.

    • Tested and flagged 300+ bugs during UAT of an offline EMR app, collaborating with developers to achieve a 100% resolution rate.

    • Engineered a fuzzy match algorithm to identify similar medicines from a 20,000-row dataset by matching entries against a 25,000-row dataset

  3. • Engineered a fuzzy-match algorithm with > 85% accuracy to identify similar medicines across a 20,000-row dataset.

    • Designed automated Looker Studio dashboards covering 50+ KPIs; reduced reporting time by 30%.

    • Automated data pipelines in Google Sheets for 20+ metrics, streamlining updates and reports.

    • Streamlined reporting workflows by deploying Apache Superset, building 5+ dashboards and training 5+ team members on effective data visualization.

    • Supervised a team of three interns for OCR data preparation and training.

    • Partnered with marketing to design 20+ campaigns, improving patient drop-in rates.

    • Cleaned and analyzed datasets from four public health research projects in R Studio, delivering publication-ready insights.

  4. Associate Product Marketing Executive

    Softech Worldwide

    May 2024 — Sep 2024

    • Evaluated 200+ customer data using SQL and Excel from HubSpot to define the Ideal Customer Profile and identify high-traffic channels.

    • Assessed the conversion funnel from form submission to closed deals, tracking churn and conversion at each stage.

  5. Project Trainee

    TCS Pakistan

    Feb 2024 — May 2024

    • Scrutinized the top 10 national and international competitors of TCS, evaluated portfolios, and ideated 2 new products/services – on-demand warehousing and reverse logistics – to expand TCS's portfolio.

    • Analyzed existing TCS customer data to understand needs, preferences, and potential demand for reverse logistics and on-demand warehousing.

    • Leveraged dashboarding and modeling tools to estimate the potential of existing customers to adopt 2 new products.

  6. Content and Copywriter for guest posts and Landing pages

    Upwork

    Sep 2023 — April 2024

    • Produced over 120 guest posts for e-commerce platforms, acquiring 10+ high-quality backlinks to enhance SEO ranking.

    • Crafted 25+ landing page content pieces with optimal keyword targeting, boosting search visibility and click-through rates.

  7. Data Analytics

    Fiverr

    Feb 2024 — Feb 2024

    • Designed Looker Studio dashboard, showcasing trainers with >80% throughput for optimized client insights.

    • Crafted Power BI dashboard applied drill-through feature and used DAX for custom measures revealing trainers with attrition rate >90%.

  8. Research Assistant

    IBA Karachi

    Sep 2023 — November 2023

    • Formulated a survey on the "Effects of wellness programs on employees' attitudes" and attained an 83% survey response rate, gathering over 250 responses from 300 professional employees.

    • Transformed data for analytics by applying one-hot encoding to 10 categorical variables and used SPSS to analyze the data.

  9. Marketing Intern

    Pakistan State Oil (PSO)

    June 2023 — August 2023

    • Collaborated with other 5 team members to identify market touchpoints and competitor activities in lubricant categories (PCMO, DEO, and MCO) by visiting over 42 shops in the High Street Market, yielding insights for future marketing strategies.

    • Conducted in-depth interviews with 42 retailers and 60 customers to gather data for strategic price adjustments and incentive schemes across the Lubricant categories (PCMO, MCO, and DEO).

    • Employed Power BI to transform survey data from 42 shops into a visually impactful dashboard; facilitated data-driven decision-making.

  10. Marketing Intern

    Revolutionary Technologies

    April 2023 — June 2023

    • Created compelling content for social media ads for over 40 products to convert visitors into customers.

    • Integrated WhatsApp channel with Python to send recurring messages to high-potential customers bi-weekly, driving time and cost savings.

  11. Data Analyst

    Upwork

    March 2023 — March 2023

    • Identified high bounce rates (83.62% for new visitors, 22.79% for returning visitors) through data analysis, providing actionable insights for website optimization.

    • Examined average session duration (17 seconds for new visitors, 38 seconds for returning visitors) to assess user engagement rates, enhancing website content and user experience.

Projects

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